We’ll be closed November 26–27 as we celebrate Thanksgiving with our families.

BELLA FIAMMA

BELLA FIAMMABELLA FIAMMABELLA FIAMMA
  • Home
  • Shop
  • About Us
  • Candle Care
  • Our Scent Guides
    • Home & Car
    • Body Products
  • Contact Us
  • Events
  • More
    • Home
    • Shop
    • About Us
    • Candle Care
    • Our Scent Guides
      • Home & Car
      • Body Products
    • Contact Us
    • Events
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

BELLA FIAMMA

BELLA FIAMMABELLA FIAMMABELLA FIAMMA

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • About Us
  • Candle Care
  • Our Scent Guides
    • Home & Car
    • Body Products
  • Contact Us
  • Events

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Order Processing / Shipping / Local pickup / Returns

Order Processing

Shipping / Local Pickup

Shipping / Local Pickup

At BELLA FIAMMA, we are committed to handling order with care and efficiency. Here’s what you can expect from our order processing:

Processing Time

Orders are typically processed and dispatched within 1 to 5 business days. Please allow additional processing time during peak periods, such as sales events or holidays, as we work diligently to

At BELLA FIAMMA, we are committed to handling order with care and efficiency. Here’s what you can expect from our order processing:

Processing Time

Orders are typically processed and dispatched within 1 to 5 business days. Please allow additional processing time during peak periods, such as sales events or holidays, as we work diligently to manage increased demand.

Need Help?

For any inquiries regarding your order, feel free to contact us. You can contact us via email at info@bellafiamma.com or (513) 913-6887.  We are ready to assist you with any questions or concerns.

Shipping / Local Pickup

Shipping / Local Pickup

Shipping / Local Pickup

At BELLA FIAMMA, we strive to ensure your hand-crafted order reaches you promptly and safely. Here’s what you need to know about our shipping process:

Shipping Method

All orders are shipped through USPS, providing a reliable and efficient delivery service.

Delivery Estimates

Please note that delivery dates provided are estimated and cannot be

At BELLA FIAMMA, we strive to ensure your hand-crafted order reaches you promptly and safely. Here’s what you need to know about our shipping process:

Shipping Method

All orders are shipped through USPS, providing a reliable and efficient delivery service.

Delivery Estimates

Please note that delivery dates provided are estimated and cannot be guaranteed. We recommend allowing flexibility for your delivery schedule, as unforeseen circumstances may affect the estimated arrival date.

  How does local pickup work?
When you choose Pickup at checkout, you’ll receive an email or text once your order is ready. That message will include the pickup code and instructions for retrieving your order from our secure pickup box.

Tracking Your Order

Once your shipping label is created, you will receive a confirmation email containing your USPS tracking number. Please be aware that the tracking status may take up to 48 hours to become active.

Need Assistance?

If you have any questions or require assistance with your order, please do not hesitate to contact us at info@bellafiamma.com. We are here to help ensure a smooth and satisfying shipping experience.

soy wax candles, coconut wax candles, clean burning candles, eco-friendly candles, hand poured

Returns

Shipping / Local Pickup

Returns

How to Initiate a Return or Exchange

To begin the return or exchange process, don't hesitate to contact us at info@bellafiamma.com within 14 days of your purchase. We may need to verify specific details, such as a valid proof of purchase, and we reserve the right to decline requests that do not meet our policy guidelines.

Refund Process

Once

How to Initiate a Return or Exchange

To begin the return or exchange process, don't hesitate to contact us at info@bellafiamma.com within 14 days of your purchase. We may need to verify specific details, such as a valid proof of purchase, and we reserve the right to decline requests that do not meet our policy guidelines.

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval status of your refund. If your refund is approved, the amount will be automatically credited back to your original payment method. Please allow your bank or credit card company some time to process the refund. If you have not received your refund within 15 business days after approval, please don't hesitate to contact us again at info@bellafiamma.com.

Damaged or Defective Items

If your order arrives with a damaged, incomplete, or defective item, please send us your order number, billing zip code, and a photo of the damaged product to info@bellafiamma.com. We will address the issue promptly to ensure your complete satisfaction.

Thank you for choosing BELLA FIAMMA. We are here to help with any questions or concerns you may have.

  • Shipping & Return Policy
  • Events

BELLA FIAMMA

(513) 913-6887

Copyright © 2024 BELLA FIAMMA - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept

Join Our Mailing List

Get 15% Off Your First Order - Subscribe Now!

Subscribe